Arrears Recovery and Litigation

We can be involved as early in the process as required, and can be instrumental in identifying early trends by writing to those borrowers who miss their first payment with the intention of reminding them of their obligations and the consequences of further default. This is a service that some of our lender clients have found very effective.

Above all else, we strive to reach resolution at all stages.

All litigation instructions are actioned on the day of receipt and, if required, we can produce Default Notices or Final Demands.  Our claims will be issued and tracked on PCOL right through to the enforcement stage.

We are happy to provide an element of collections activity to work in tandem with a lender’s own collection department, working to agreed mandates or simply as a conduit between borrower and lender client.

We are experienced in using lender systems on a read only basis, and in working to set levels of delegated authority from both lenders and/or third party servicers.

 Our Litigation Team includes a solicitor and assistant who work alongside them and who take responsibility for dealing with any complex or unusual issues that may arise in the course of general arrears recovery litigation. We also have a specialist Consumer Credit team that can deal with any issues that arise with the CCA regulated loans.

A specialist nationwide Advocacy firm is instructed to attend Court hearings as our agent at very competitive fixed rates. The reputation of both our client and ourselves is always paramount and as such we have very stringent review procedures including “shadowing” advocates at Court to evaluate the performance of the advocates. 

We can provide a comprehensive reporting suite in a format tailored to each individual client and by reference to any agreed data that may be required.