"I wish to thank you for the highly professional way you have dealt with this rather unexpected matter. I was particularly impressed with the detailed inventory you have supplied us with. I am sure that my friend will also wish to thank you for the stoical and considerate way you have dealt with this situation.

Please feel free to use my reply as a reference for your professional services should you wish to do so at any time."   Geoffrey Ford

"(Chris) was alway efficient and thorough throughout the process, as well as being very pleasant to deal with, courteous and good-humoured at all times.  Many thanks indeed!"